Privacy Policy
Last Updated: May 8, 2026
Stran Promotional Solutions, Inc. and its affiliates, subsidiaries, and related entities as applicable ("Stran," "we," "us," or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, interact with our services, communicate with us, place orders, participate in marketing activities, or otherwise engage with us.
This Privacy Policy also explains your choices and rights regarding your personal information.
If you do not agree with this Privacy Policy, please do not use our websites or services.
1. Scope
This Privacy Policy applies to personal information collected through:
- www.stran.com
- any Stran website, microsite, e-commerce storefront, or digital experience that links to this Privacy Policy
- email, phone, contact forms, and other business communications
- sales, sourcing, fulfillment, account-management, and marketing interactions
This Privacy Policy does not apply to:
- job applicant data governed by a separate notice, if applicable
- employee or contractor data governed by internal policies or separate notices
- third-party websites or services not controlled by Stran, even if linked from our websites
2. Personal Information We Collect
We may collect the following categories of personal information, depending on how you interact with us:
Information you provide directly
- name
- company name
- job title
- email address
- phone number
- billing address
- shipping address
- order details
- payment-related information needed to complete a transaction
- communications, inquiries, requests, feedback, or support content you submit
Information collected automatically
When you use our websites, we may automatically collect:
- IP address
- browser type and version
- device type and identifiers
- operating system
- referring URLs
- website usage data
- page views
- clicks and navigation patterns
- approximate location inferred from IP address
- cookie, analytics, and similar tracking data
Information from business interactions
We may also collect information related to:
- customer and prospect account management
- purchasing and fulfillment activity
- event participation
- marketing subscriptions and preferences
- product or service interest history
Sensitive personal information
We do not intentionally collect or process sensitive personal information unless it is necessary for a specific lawful business purpose and permitted by applicable law.
3. How We Use Personal Information
We may use personal information to:
- provide, operate, and improve our websites, products, and services
- respond to inquiries and support requests
- process quotes, orders, payments, shipping, returns, and related transactions
- manage customer, prospect, and vendor relationships
- personalize communications and content
- send marketing or promotional communications, subject to your preferences and applicable law
- maintain security, detect fraud, and protect our systems and business operations
- comply with legal obligations, resolve disputes, and enforce contracts
- conduct analytics, reporting, and business planning
We may aggregate or de-identify information and use it for lawful business purposes.
4. Legal Bases For Processing
Where required by applicable law, we process personal information based on one or more of the following:
- performance of a contract
- compliance with legal obligations
- our legitimate business interests
- your consent
- other lawful bases recognized under applicable law
5. Cookies And Tracking Technologies
We and our service providers may use cookies, pixels, web beacons, session replay tools, analytics tools, and similar technologies to:
- keep our websites functioning properly
- remember preferences
- understand website usage
- improve content and user experience
- support advertising, remarketing, and campaign measurement where used
You can manage cookies through your browser settings and, where available, through any cookie preference tools we provide. Disabling certain cookies may affect website functionality.
6. How We Share Personal Information
We may disclose personal information to:
- affiliates and related entities
- service providers that support our business operations
- payment processors
- fulfillment, shipping, logistics, print, sourcing, or production partners where necessary
- IT, cloud, website hosting, analytics, CRM, and communication vendors
- professional advisors such as lawyers, auditors, insurers, and accountants
- regulators, courts, law enforcement, or other parties where required by law
- parties involved in an actual or potential merger, acquisition, financing, restructuring, or sale of assets
We do not disclose personal information beyond what is reasonably necessary for the applicable business purpose.
7. Sales, Sharing, and Targeted Advertising
We do not sell personal information or share personal information for cross-context behavioral advertising as those terms may be defined under applicable law.
8. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide services
- maintain business and financial records
- comply with legal, tax, accounting, and reporting obligations
- resolve disputes
- enforce agreements
Retention periods may vary depending on the type of data, the relationship involved, and legal requirements.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, application, network, or system can be guaranteed to be completely secure. You should use caution when transmitting information over the internet.
10. Children’s Privacy
Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us at: Privacy Policy Notice
We will take reasonable steps to review and address the issue.
11. Your Privacy Rights
Depending on where you live, you may have rights under applicable privacy laws, which may include the right to:
- know what personal information we collect, use, disclose, or retain
- request access to personal information
- request correction of inaccurate personal information
- request deletion of personal information, subject to exceptions
- opt out of certain uses or disclosures
- limit certain types of processing where applicable
- appeal a decision relating to a privacy request where required by law
We will process privacy requests in accordance with applicable law.
To submit a request, contact us using the information below or use our request form if one is provided:
- Email: dbo@stran.com
We may need to verify your identity before completing certain requests.
12. Marketing Choices
You can opt out of marketing emails by using the unsubscribe link in the message or by contacting us.
Even if you opt out of marketing communications, we may still send service, transactional, or relationship-related messages where appropriate.
13. Do Not Track and Similar Signals
Because browser-based Do Not Track standards are not yet uniformly applied, our websites may not respond to all such signals unless required by applicable law.
If Stran is subject to a law requiring response to a recognized opt-out signal, this section should be updated to reflect the actual signal-handling practice.
14. International Users
If you access our websites or services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
15. Third-Party Links and Services
Our websites may contain links to third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of third parties not controlled by Stran.
16. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date above and take any additional steps required by applicable law.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Stran Promotional Solutions, Inc.
500 Victory Road, Suite 301
Quincy, MA 02171